Gift Certificate FAQ

How will I receive my gift certificate?

After checkout, your Gift Certificate Code will be emailed to you automatically. You can use the code yourself, forward it to the recipient, or write it on the printable gift certificate.

Do I get a printable gift certificate too?

Yes! You can download our printable Twister Sisters Barkery Gift Certificate template HERE and fill it in with the recipient’s name and the gift code. It’s perfect for gifting in person or attaching to a card.

Important: Is the printable gift certificate valid by itself?

The printable gift certificate is just a blank template for gifting. To redeem a gift certificate, the recipient must have a valid, purchased Gift Certificate Code (sent by email after checkout).
✅ The code is what makes the gift certificate valid.

How do I download and print the gift certificate?

  1. Complete your purchase.

  2. Download the printable gift certificate from this product page (or the download link provided below).

  3. Save it to your phone or computer.

  4. Print at home, or send it digitally to your recipient. Blank Gift Certificate can be downloaded HERE.

Where do I find the gift certificate code?

Your Gift Certificate Code is sent to the email address used at checkout shortly after purchase. If you don’t see it, check your spam/junk folder. If you do not receive the gift certificate in the email you provided at check out, please email us at twistersistersbarkery@gmail.com

How does the recipient redeem the gift certificate?

At checkout, enter the Gift Certificate Code in the gift card / discount code box. The value will apply to the order total.

What can the gift certificate be used for?

Anything that makes tails wag! 🐾 Gift certificates can be used toward Twister Sisters Barkery treats and goodies in our online shop. Just enter the Gift Certificate Code at checkout to redeem.

Can I send the gift certificate to someone else?

Absolutely!

You can:

  • forward the gift certificate email to them

  • text/email them the code

  • or print the certificate and write the code in the space provided

Do gift certificates expire?

Nope! our gift certificates do not expire unless otherwise stated.

Are gift certificates refundable?

Gift certificates are non-refundable and cannot be redeemed for cash.

What if I lose the code or delete the email?

No worries — message us with your order name/email and we’ll help you locate your gift certificate code.